Providing practical, down-to-earth advice for family historians since 1995, online since 1985.
Registration: 24 hours and no response
RE: Myrt is taking an Online Course for English
I then followed the directions from the website: "If you do not receive your invitation within one hour of registration: Please email us at email@example.com "
I did this at 7:36pm yesterday, a full eight hours after making my payment to process registration.
I was careful to follow the more specific instructions which state "When emailing customer support: Please include your name and e-mail address, the name of the class for which you registered, and the date the class begins. To ensure prompt attention, please include "Online Genealogy Training Class" in the subject line of your e-mail." IBID.
I have yet to hear from anyone at MyFamily/Ancestry about the situation. My questions are:
I will keep my readers posted.
Happy family tree climbing!